Customer Technical Services Representative

Job description

Customer Technical Services Representative. Food & Bio-Science Focus. Silgan Containers is seeking a Customer Technical Services Representative with a strong background in Food Science, Microbiology, Chemistry, or related biological sciences to support our customers and manufacturing teams. What We Offer: - Salary range: $87,500 – $113,700 per year (based on experience, education, and technical expertise). - Comprehensive benefits including medical, dental, vision, life, and disability coverage. - 401k with six percent employer match. - 15 vacation days and 10 paid holidays. - Tuition reimbursement and professional development opportunities. - Company vehicle for customer travel. - A collaborative, science-driven culture focused on quality, food safety, and innovation. What You’ll Do: - Serve as the scientific and technical expert supporting food manufacturers in packaging performance, food safety, and quality assurance. - Partner with customers and internal plant teams to evaluate container performance in food applications, including processing, thermal treatment, shelf stability, and storage conditions. - Investigate and resolve product performance concerns through root cause ana...