Operations Associate, Signature Venues

Job description

Job Description: The Role As an Operations Associate for Signature Venues at Fidelity Investments, you will play a pivotal role in delivering best-in-class guest experience! Your work will involve delivering event experiences for meetings and events occurring at Fidelity Investment's Signature Venues. Your goal will be to ensure events are seamlessly completed and delivered with calm confidence, discretion, and care. Key responsibilities include: Managing and arranging scheduled events in Signature Venue spaces. Collaborate closely with various department power users to review event details, ensuring an excellent guest experience aligned with business needs. Managing incoming venue operations situations and providing solutions. Communicating function specifications and changes with affected departments, including Food and Beverage, Event Services, Audio Visual, and Facilities. The Expertise and Skills You Bring You contribute a broad range of experience and talents to this position, securing the success of each event. Your experience in event or hotel management, and attention to detail sets you apart. You shine in customer service and have a proven track record of managing multipl...