Remote Technical Support for Pathology - Native Danish or Native Norwegian speaker

Job description

Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek –– so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com . Are you passionate about technology and helping others? Join our team in Agilent Diagnostic Service as a Remote Technical Support Specialist for Pathology! In this important role, you’ll be the go-to expert for customers who use our innovative pathology products. You’ll provide friendly, knowledgeable support after the sale, making a real difference for our clients every day. Responsibilities: - Manage technical support phone lines and respond to customers’ questions and concerns. - Provide first and second-level support to customers by phone and email. - Diagnosing and troubleshooting technical issues remotely to find solutions. - Work closely with internal teams—such as Field Service Engineers, Customer Application Specialists, Sales, Technical Excellenc...