New Equipment Manager - Direct Business

Job description

Toro has an exciting opportunity for a New Equipment Manager to join our team, based in Braeside, Victoria. This role will report directly to the National Specialised Services Manager and be responsible for overseeing the direct business order management process, working closely with the Sales, Pre Delivery and Purchasing teams to manage, plan and deliver new equipment orders to the direct market from point of order to customer delivery. What will you do?: Your responsibilities will include:  Providing leadership and direction to the order management customer support staff and Pre delivery workshop foreman within the business.  Develop and report on monthly build schedules inline with workshop capacity and product availability  Provide a high level of support to both the purchasing and sales teams to ensure validation of orders, ETA of wholegoods and accessories to meet sales targets  Manage the Commercial allocation process for the sales and service teams with relation to commercial direct orders  Maintain a high level of focus on product availability to aid best practice builds scheduling  Manage back orders by liaising with purchasing, ensuring customers are kept informed...