FLEX Senior Manager, Global Property Management Systems – Cutover Operations

Job description

The FLEX Senior Manager, Global Property Management Systems – Cutover Operations, sits within the Global Operations (GO) department, where we work to enrich the experience of the stay, creating value for guests and owners while advancing authentic hospitality. This position is part of the GO Global Property Management Systems team and will support the deployment of future Property Management System (PMS) cloud strategy. The FLEX Senior Manager, Global Property Management Systems will aid in the coordination, planning, implementation, and deployment of all requirements to achieve a successful development, deployment, and integration across all our hotel communities. They will provide expertise for the future state PMS strategy development, including system and operational subject matter expertise relating to business processes, interfacing enterprise systems, support of deployment cutover activities as well as new property openings and conversions. This resource will develop and document business processes, operational procedures, policies, and best practices for hotel systems, participating in requirements, design approvals, User Acceptance Testing, Beta, and Pilots, and supporting...