Sales Retention Account Associate - Mid-South

Job description

Put your customer retention skills to work in the Fortune 250! If you're an Inside Sales professional and you're looking for a new challenge that will push you to the next level, look no further. WM is the industry leader and making the world a GREENER place, every day. Apply online now! Work Situation: This is a hybrid position. The work schedule will be Tues/Wed/Thurs in-office in Franklin, TN. Mondays and Fridays will be work from home days. Candidates need to be within commuting distance of Franklin, TN. The work schedule is Mon-Fri, either 7am-4pm or 8am-5pm CST. Quick Snapshot: In this position, you will become a retention expert, but you will also sell! You’ll split your time between inbound and outbound calls with our customer base to resolve issues and secure updated service level agreements, utilizing new technology to facilitate the outreach process. You will learn effective negotiation techniques that will enable you to “Save, secure, and convert” customers who want to cancel their contracts with us, while also upselling and closing new business when the opportunity arises. About You (The Ideal Candidate): You are extremely organized and have an innate ability to multi-...