Customer Service Representative

Job description

Posting Close Date: Applicants must submit their completed application by 04-27-2026 at 11:59 p.m. MST Application and Special Instructions: As part of the online application process, all applicants are asked to submit an updated resume that clearly details your experience in Customer Service. Recruiter Contact Information: If you have any questions, please contact Sandra Fata at ParksHR@tucsonaz.gov ABOUT THIS JOB: Position Specific Summary: The Customer Service Representative position at the City of Tucson’s Parks and Recreation Department is responsible for assisting the public by addressing inquiries, concerns, and providing support. Work is performed under the supervision of the Administrative Services Coordinator. This position does not supervise. Duties and Responsibilities: - Assists the public in person, via phone, or email by routing requests to the appropriate stakeholder. Assists the public with making ramada reservations in city parks and entering calendar reservations. Issues vendor permits for special events, ice cream trucks, and amusement contractors by collecting and filing appropriate documentation. - Processes payments for ramada reservations and permit fees by...