PID Support Officer

Job description

You’re agile, keen and open to meaningful work and opportunities that come your way. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations. In this role, you'll: Work as part of a team delivering high-quality business and administrative support for Professional Integrity, this role will see you manage and coordinate complaints and Public Interest Disclosures (PIDs), ensuring sensitive information is handled confidentially and investigations run smoothly. You will support case management, maintain accurate records, prepare reports, and provide clear guidance on PID policies, while identifying opportunities to improve processes and service delivery. You will navigate complex, fast-paced workloads and balance multiple priorities in a context where the welfare of stakeholders and compliance with legislation are paramount. For more information on this position and business unit, view the role description and information pack. About you: Your strong administrative, organizational, and interpersonal skills, formed across business administration, case manag...