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Technical Service Representative

Hood Industries, Inc. · New Albany, Indiana, US

Founded in 1899, Hood Distribution is a leading wholesale distributor of hardwood lumber, plywood, composite panels, wood finishes, stains, and other special...

Job description

Founded in 1899, Hood Distribution is a leading wholesale distributor of hardwood lumber, plywood, composite panels, wood finishes, stains, and other specialty building products. With twenty-three locations across the Eastern U.S. We proudly serve retail lumberyards, cabinet shops, millwork houses, furniture manufacturers, and construction professionals. Our customers rely on us to help them transform raw materials into something exceptional. We are seeking a motivated and high-performing Technical Service Representative to join our NEW ALBANY , IN team. The successful Technical Service Representative responds to customer concerns related to the application and performance of various coatings technology, with an emphasis on wood coatings in the furniture, millwork, store fixture and custom cabinetry industry. Key Responsibilities: Education/Qualifications: - Work alongside Sales team members to help manage accounts, with a primary focus on technical issues and developing key relationships. - Instruct customers on how to properly handle and apply various coatings products. - Develop a deep understanding of customer needs and report back to sales and management to help create a plan...