Operations Specialist

Job description

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 40 years ago, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world. About the role: Are you empathetic? Are you looking for a position where you can use your people skills to support others through times of crisis? International SOS is currently recruiting an Operations Specialist to join the team in Chiswick, West London. Operations Specialists are the heartbeat of what we do. By liaising with doctors, nurses and logistics professionals to ensure our members receive the highest standard of care - you will be making a difference, every day. Key responsibilities: - Support and assist members with healthcare and security queries - Ensuring clients’ medical situations and treatment are handled with utmost professionalism and care, by booking appointments, authorizing treatments or handling policy claims - Assess situations, co-ordinate care and communicate logistics across the world - Collaborat...