Lead Guitar Technician

Job description

The Set-Up Lead is responsible for leading daily operations related to quality control, inspection, set-up, and repair of stringed instruments within a high-volume production environment. This role serves as both a technical expert and team leader, ensuring instruments meet manufacturing specifications and are in proper playing condition prior to distribution. The Set-Up Lead drives workflow efficiency, trains and mentors technicians, and ensures adherence to quality standards, safety guidelines, and operational procedures. This role acts as a subject matter expert in guitar set-up and repair while supporting batch processing and continuous improvement initiatives. RESPONSIBILITIES/DUTIES: Leadership & Operations: - Lead daily workflow and assign operational tasks to ensure efficient completion of set-up, QC, and repair activities. - Monitor, guide, and support technicians to ensure adherence to procedures and quality standards. - Train, mentor, and coach associates on set-up techniques, repair processes, and best practices. - Act as a technical mentor and peer leader, supporting junior technicians and supervising batch rework projects. - Ensure accurate and timely reporting of pro...