CRM & Automation Specialist

Job description

Ready to shape the future of customer experience through data and AI? We are looking for a CRM & Automation Specialist who goes beyond maintaining flows and instead designs and develops them. At BESTSELLER Ecommerce in Aarhus, we create highly personalised customer journeys. If you think in Customer Lifetime Value, thrive in automated setups and understand how AI can scale relevance, you might be the one we are looking for. YOUR TEAM: As our new CRM & Automation Specialist, you will join the Digital Marketing & CRM team, working to strengthen how our brands engage with customers across channels. You will be part of an ambitious team collaborating across marketing, tech and data to create relevant and effective customer journeys. We take ownership, work hands-on and continuously look for better ways to improve our communication. With a high pace and clear ambitions, you will play a key role in shaping how we work with CRM and automation across our brands. YOUR ROLE: In this role, you will work at the intersection of data, technology and customer experience, ensuring communication is relevant, timely and creates value. Key responsibilities include: - Acting as a trusted sparring part...