Principal Group Engineering Manager - FastTrack

Job description

Overview Microsoft FastTrack delivers migration and deployment services to some of the world’s largest organizations adopting Microsoft 365. As AI reshapes how enterprise services are delivered, FastTrack must evolve from a labor‑intensive delivery model to a technology‑augmented service platform that improves migration success, increases practitioner productivity, and scales customer onboarding globally. This Principal Group Engineering Manager - FastTrack is accountable for leading this transformation. This role owns the engineering strategy and execution required to modernize FastTrack’s delivery model through platform investments, automation, and applied AI. You will lead the development of intelligent service capabilities that reduce manual effort in migration and deployment workflows, improve onboarding outcomes, and enable FastTrack practitioners to deliver at greater scale, quality, and speed. Success in this role is measured not only by platform delivery, but by measurable improvements in FastTrack’s global service economics, including migration throughput, deployment success rates, practitioner productivity, onboarding cycle time, and cost‑to‑deliver. Microsoft’s mission...