Director of the Customer Hub

Job description

Job Title: Director of the Customer Hub Contract Type: Permanent Salary: To be discussed at interview Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, hybrid Location: Liverpool, Speke If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as the Director of the Customer Hub The Director of the Customer Hub leads the strategy and delivery of Riverside’s high-volume, customer-facing services, with full responsibility for areas such as customer contact, complaints, income management, lettings, and tenancy services. As part of the senior leadership te...