Customer Support Manager

Job description

Customer Support Manager New York City, NY | Hybrid (3 days/week in office) | Full-Time About Us: CurbWaste is a venture-backed, early-stage vertical SaaS company on a mission to modernize the waste and recycling industry. Our customers are hard-working, no-frills operators running complex businesses with limited tools. We're here to change that. With $50M raised and the backing of top-tier investors, we serve over 150 customers who rely on CurbWaste's all-in-one solution to power their operations. But we're just getting started. Our ambition is to become the system of record for the waste industry and support the people who keep our cities running. At CurbWaste, we hold a high bar. We believe in trust, ownership, and a relentless focus on delivering value. We challenge each other to grow every day and live by values that shape how we show up: We're building something meaningful, and we're looking for big thinkers and humble warriors to join us. - Serve our customers, serve our industry - Be infinitely curious - Resourcefulness over resources - Win as a team, learn as a team - Do the 1% more About the Role: We're looking for an experienced Customer Support Manager to lead and scale...