Senior Sales Manager

Job description

About EdgeTier At EdgeTier, we empower customer care teams by seamlessly combining AI, automation, and human expertise. Our award-winning technology enables some of the world’s most innovative companies to deliver exceptional customer service while gaining deeper insights into their customers. We’re on a mission to revolutionise customer service by embedding AI into every interaction, creating seamless and impactful experiences. Our cutting-edge solutions help high-volume B2C brands transform customer experiences by analysing and optimising every touchpoint. This is an incredible opportunity, and we’d love for you to join us on this journey! The Senior Sales Manager at EdgeTier will lead and coach a team of Account Executives (AEs) who are responsible for new logo acquisition. This individual will be the operational backbone of our Sales function across Corporate, Commercial, and Enterprise level activities, translating strategy into weekly execution through pipeline hygiene, rigorous forecasting, data-led coaching, and tight collaboration with Business Development, Marketing, Customer Success, Product, and People. Our Head Office is in the heart of Dublin City Centre. This role is...