Customer Service Officer

Job description

About Us Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally. The Opportunity: Reporting to the Customer Service Supervisor, you will be the first point of contact for our valued customers. You will play a crucial role in engaging with the customers, managing inbound and outbound calls to address inquiries, resolve issues, and ensure a positive customer service experience. Key responsibilities will include, but not be limited to: - Assist customers over the phone, and via email in a friendly and professional manner. - Deliver excellent customer service to allocated contracts and sites. - Develop positive working relationships with other support functions and stakehol...