Field Sales Technician-Cleveland

Job description

Position Summary: For the position of Part-Time Field Sales Technician, ClearCaptions is looking for a caring, customer service-oriented individual with a demonstrable passion for helping people with hearing loss. This is an in-the-field position that brings the opportunity to individually train our customers in using ClearCaptions equipment and service to effectively enrich their lives. As a Field Sales Trainer for ClearCaptions, you must enjoy working with a variety of people in their homes, mostly senior citizens. This is a part-time position working 20-30 hours per week for those who enjoy and excel when working independently. This is an in-field position based out of a home office and reports to a Business Development Manager. Qualifications: - Setup and troubleshoot ClearCaptions’ devices at our customers’ homes. - Courteously train customers on how to use ClearCaptions’ devices and their features. - Must provide excellent customer service and adapt to unique needs of individual customers to meet business requirements. - Assist Business Development Managers with lead generation activities as needed. - Complete service/repair calls as assigned. - Accurately maintain customer r...