House Manager - Residential Group Home

Job description

Description Position(s) Supervised : Lead Direct Support Professional and Direct Support Professional Position Summary: The House Manager oversees assigned residential programs by directly supervising Lead DSPs and DSPs, conducting on-site observations, and ensuring compliance with organizational processes and procedures. This role ensures that resident support needs are met and that residential programs operate in alignment with federal and state regulations, Heart Havens’ mission and core values, and internal policies. A passion for supporting adults with developmental disabilities is essential for success in this position. Essential Functions: - Oversee daily operations of the residential program, ensuring compliance with Heart Havens’ policies, procedures, and regulatory requirements. - Ensure the home remains in a safe condition, promptly reporting maintenance issues and monitoring their resolution. - Collaborate with the Regional Program Manager to evaluate and improve program performance, focusing on resident care, satisfaction, and regulatory compliance. - Develop and submit monthly staff schedules to the Regional Manager to ensure adequate coverage while effectively managi...