Program Manager, Tech Ops

Job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ( monks.com/careers ). About the Role: As the Program Manager, Tech Ops, you will report to the Associate Director, Tech Operations and continuously collaborate with key stakeholders across the business to solve the most critical technical problems for our client. Responsibilities: - Oversee technical release management, coordinating across teams to ensure smooth and timely execution. - Manage the release calendar and ticket lifecycle, ensuring visibility, documentation, approvals, and conflict prevention. - Communicate releases across the org and to senior leaders, while also maintaining an organized history of release notes for reference. - Manage the intake process for new technology requests and projects from cross...