1st Line Engineer

Job description

Join our Team as a 1st Line Engineer! Location: Cams Estate, Fareham: Salary: £25,000-£27,000 Per Annum: Hours: 37.5 hours a week between 8:00am- 6:00pm Monday to Friday About the role: Step into a dynamic, client facing position where no two days look the same. As a 1st Line Service Desk Engineer. Being the first point of contact for our customers and providing back-end support for our monitoring systems the 1st Line Engineer role is both technical and requires great communication skills. At the forefront of the business dealing with client's issues patiently, yet proactively this position needs the right person, with the right attitude. If you thrive on variety, autonomy, and solving real world IT challenges, this role puts you right at the heart of the action. What makes you a great fit: GCSE Level 4+ in Maths and English Level 3 IT Diploma or CompTIA A+ or equivalent ITIL Foundation, MCP/MCSA or other vendor‑led certification (desirable) Outstanding customer care, communication, and active listening Fast‑moving environment experience with shifting priorities Microsoft technologies including Office 365, Azure, Windows 7–11, Server 2012–2025, AD, Exchange, Hyper‑V, SQL Server Goo...