Customer Access Representative II

Job description

JOB DESCRIPTION: CUSTOMER SERVICE / ADMINISTRATION / INSURANCE / COMMUNITY HEALTH POSITION SUMMARY: This position provides receptionist duties for the center and performs a variety of clerical duties including patient appointments and registration, management of patient flow, billing, and payment collections. Assists with state Centennial Care / Medicaid enrollment and/or NM Health Insurance Exchange (NMHIX) enrollment. REQUIREMENTS: EDUCATION AND/OR EXPERIENCE: - High school diploma or general education degree (GED). - One-year medical office, healthcare billing and/or patient registration experience; OR completion of a medical office training program. - Computer experience and ability to work with Windows-based programs required. - Bilingual Spanish / English or Navajo / English preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must successfully complete required state and federal health insurance enrollment assistance training programs and obtain related certifications within 30 days of employment and maintain current while required to provide these services. SCREENING REQUIREMENTS: This position requires successful completion of an initial post-offer of employment: - According...