Parts Associate

Job description

About Vermeer Southeast Vermeer Southeast Sales & Service, Inc, founded in 1967 is a heavy equipment sales and services dealer with locations in Florida, Georgia, and Alabama. VSE is a 100% employee-owned company. About the role: Vermeer Southeast is seeking a customer focused individual to join our Birmingham location. This position plays a key role in delivering the Vermeer experience by supporting customers through parts sales, promoting Vermeer solutions and dealership services, and assisting with inventory management to ensure product availability and operational excellence. What you'll do: - Interact with all contacts in a caring, professional, courteous and timely manner. - Build and maintain customer relationships. - Provide needed parts solutions to enhance customer equipment. - Make quotes for price and availability to internal and external customers via fax, email, telephone and in person. - Assist Parts Manager in analyzing existing inventory levels, customer demand and market share trends to maintain a profitable inventory balance. - Assist with returns and warranty issues, including filing and tracking claims and ensuring proper credit is given to dealership. - May as...