Professional Services Manager

Job description

Job Summary: As a Professional Services Manager you will play a pivotal leadership role in driving the success of our client engagements. You will manage teams of junior consultants and analysts, design and implement tailored solutions, and ensure that every engagement is delivered with operational excellence. This position offers meaningful opportunities to develop your leadership, analytical, and communication skills while contributing directly to our Professional Services goals. Responsibilities: Client Engagement & Advisory: Build and maintain enduring client relationships; act as a trusted advisor who deeply understands clients’ operating models, technology stacks, processes, and compliance requirements across insurance and asset management. Solution Design & Implementation: Design, configure, and implement tailored, scalable solutions that address each client’s unique needs—from investment accounting and GL reporting to end-to-end platform integration and optimization. Project Management: Lead end-to-end project implementations, defining scope, timelines, resources, and budgets. Ensure timely delivery, manage stakeholder expectations, and proactively surface and resolve risks...