Client Success Associate

Job description

What you will do: professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth value and return of investment on their Gartner membership - Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client - Introduce Gartner services and capabilities to new clients and communicate value to decision makers - Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high - Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients - Conduct regular reviews of client book of business looking into performance and key client engagement metrics What you will need: - 6+ months relevant professional and/or internship experience - Proven track record of success fueled by a passion for delighting clients - Strong communication, collaboration, prioritization, critical thinking, and influencing skills - Bachelor’s degree preferred What you will get: Leave, Employee Assista...