Senior Analyst - Data Center Operations

Job description

Company: Marsh Description: Senior Analyst - Data Center Operations The Senior Analyst - Data Center Operations is an individual contributor role responsible for hands‑on support of data center provisioning, hardware lifecycle management, backup and restore operations, tape/media management and operational queues. This role follows a fixed working pattern of Sunday–Wednesday, 08:00–18:00 and requires a minimum of two days per week physically in the office. Wednesday is a mandatory in‑office day to support team integration. We will count on you to: Support data center provisioning and hardware lifecycle management: receive orders, coordinate deliveries with vendors, facilities, networking and other technical teams. Perform system decommissioning and secure asset disposal; maintain certificates of destruction for servers, disk media and other retired equipment in line with policy and legal requirements. Support break/fix hardware failures: coordinate vendor on‑site support, log and manage change requests, and ensure application and system support groups are notified of hardware issues and progress. Manage team incident, request, change and problem queues; prioritise work and ensure t...