Assistant Program Manager, Scattered Site Housing Program

Job description

What The Assistant Program Manager Does: - Understand all aspects of contract requirements and communicate this understanding to staff. - Train staff in program responsibilities, processes, and procedures, and ensure that all staff meets contract requirements in their daily work. - Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements. - Coordinate and supervise all day-to-day activities of direct reporting staff. - Periodically observe direct reporting staff engaging with clients and/or supervisory staff. - Conduct weekly client progress reviews with staff. - Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients. - Conduct weekly supervision for direct reporting staff. - Communicate with peers in other CAMBA programs on issues related to client progress. - Conduct face-to-face home visits with clients to provide services - Document all interactions with clients in the case records - Assist in the analysis of program and demographic data to make programmatic improvements. - Organize onsite and offsite training opportunities for professional dev...