Dispatcher in Home Services
Goettl Brand · Reno, Nevada, US
Why Choose Goettl? - Competitive Compensation: Flat rate pay plus commission on most jobs. - Ongoing Training: Grow professionally and financially with conti...
Job description
Why Choose Goettl?: - Competitive Compensation: Flat rate pay plus commission on most jobs. - Ongoing Training: Grow professionally and financially with continuous learning opportunities. - Comprehensive Benefits: Medical, dental, vision, and life insurance. - Retirement Savings: 401K with company match. - Career Growth: Opportunities to advance in multiple locations. - Work-Life Balance: Paid time off. - Professional Support: Uniform service and boot allowance. - Reliable Technology: Centralized scheduling with ServiceTitan. - Supportive Team Environment: Work closely with technicians, service teams, and call center staff. Your Role as a Dispatcher: As a Dispatcher , you’ll be responsible for efficiently coordinating and deploying technicians while ensuring an exceptional customer experience. Your responsibilities will include: - Dispatching and deploying technicians promptly to meet customer needs. - Ensuring response times align with company standards and maintenance agreements. - Attending ongoing training to stay updated on company services and offerings. - Partnering with service, sales, and operations teams to schedule and reschedule jobs as needed. - Managing material and e...