Cafe Riggs Lead Host

Job description

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan. The Lead Host is the first and last point of contact for guests dining at [Restaurant Name], ensuring a seamless and exceptional guest experience across breakfast, lunch, and dinner service. As the face of the restaurant, the Lead Host sets the tone for a warm, professional, and welcoming environment while managing reservations, seating, and guest inquiries with precision. They are also responsible for mentoring the host team, maintaining smooth front-of-house operations, and collaborating with other departments to enhance the guest journey. Key Responsibilities: Guest Service Excellence: Greet and welcome guests warmly, ensuring a positive first impression. Manage reservations and walk-ins efficiently to maximize table turns while accommodating guest...