HCCR Supervisor, Table Games Service (Full Time; Varied Shift)

Job description

Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Supervisor, Table Games Service DEPARTMENT: Table Games: GRADE/FLSA STATUS: H17 –Non- Exempt: BADGE TYPE/COLOR: Key--Blue: REPORTS TO: Games Manager — Table SUPERVISES: Table Games Dealer, DR Table Games Services Supervisor JOB SUMMARY: Supervise the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Monitors employee performance, ensuring adherence to various regulations and Company policy; issues or recommends discipline or recognition and Caesars Rewards awards as appropriate. Perpetuates employee motivation utilizing positive recognition and corrective coaching. In addition, ensures game integrity and provides security of departmental assets. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: - Establish and endorse the business objectives, ethics, and values of Harrah’s Cherokee Casino Resort in accordance with the Code of Commitment and Mission, Vision and Values - Serve as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation, and open communication - Establish se...