Airline Catering Custom Service Agent (Meal Bank)

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. Assistant, Operations Meal Bank employees are responsible for boarding and responding to airline customer requests to provide additional meals, support items, equipment and products to ensure the flight is catered to specifications. Target pay rate: $22.00 per hour Benefits: · Paid time off · 401k, with company match · Company sponsored life insurance · Medical, dental, vision plans · Voluntary short-term/long-term disability insurance · Voluntary life, accident, and hospital plans · Employee Assistance Program · Employee Discounts · Free hot healthy meals for unit operations roles Main Duties and Responsibilities: - Checks galleys as needed to ensure cart, carriers and support items are placed in the correct positions on the aircraft - Responds to customer service request from Dispatch to investigate customer complaints and service inquiries - Coordinates distribution of equipment to Unit from jet ways back to the Unit - Ensures proper inventory of equipment and support items in the meal bank rooms to supply products as needed - Checks specified flights, as designated to ensure the flights were ca...