HR Coordinator

Job description

Position Summary The Coordinator, HR Shared Services serves as a primary point of contact within the HR Shared Services team, supporting candidates and employees through the preboarding process while providing high-quality, timely responses to other general HR inquiries. This role plays a critical part in ensuring a smooth and compliant onboarding experience by guiding individuals through pre-employment requirements, including background screenings, drug testing, and new hire documentation, as well as guiding existing employees when posed with a general HR related inquiry. Operating within a centralized employee contact center, this position supports a multi-state, multi-FEIN workforce and requires strong attention to detail, customer service orientation, and the ability to navigate varying policies, regulations, and processes. Key Responsibilities: Preboarding & Candidate Support: - Guide candidates through all pre-employment requirements, including background checks, drug screenings, and onboarding documentation. - Monitor preboarding workflows to ensure timely completion of all screening components. - Proactively communicate with candidates regarding outstanding requirements, de...