Assistant Manager (Miss J's Cafe)

Job description

Miss J's is looking for an Assistant Manager for our Kingsville, TX location. Responsibilities: 1. Team Leadership & Development: - Supervise, train, and develop team members to ensure they are performing at their best. - Assist in scheduling and managing staff to ensure adequate coverage during peak hours. - Lead by example, maintaining a positive attitude and motivating the team to provide excellent customer service. - Handle team conflicts and employee concerns, resolving issues quickly and professionally. - Conduct training and development sessions to ensure staff is fully trained in food safety, customer service, and company procedures. 2. Customer Service Excellence: - Ensure all customers receive prompt, friendly, and professional service. - Handle customer complaints and issues effectively, ensuring their satisfaction. - Monitor service standards and provide guidance to team members to maintain a high level of service. - Maintain a clean, welcoming, and well-organized dining environment for customers. 3. Operational Management: - Assist in managing daily operations, including food preparation, inventory control, and cleanliness. - Ensure all food items are prepared to Del T...