Sr. Mgr, Biz Excellence Leader, Amazon Key and Ring SMB

Job description

Amazon Key is seeking an experienced Senior Leader (L7) to lead critical operational functions across our growing portfolio of Key programs. This role owns the charter for six essential teams: FinOps, Supply Chain, Training, Operations QA, and Customer Service. You will drive operational excellence, financial oversight, and scalability across Amazon Key for Business (KfB), Key Access Program (KAP), Virtual Key, Key SMB, RACP, and emerging initiatives. This is a high-impact leadership role requiring strong cross-functional collaboration with Finance, Product, Engineering, and external partners. You will build and scale processes that support rapid growth while maintaining operational rigor and customer obsession. Key job responsibilities: 1. Financial Operations (FinOps) a. Develop, scale, and execute global financial operations across every Amazon Key program, new initiative, and pilot b. Manage end-to-end financial processes including Accounts Payable, Accounts Receivable, multi-currency accruals, PO receiving, reclasses, and intercompany transfers c. Own budget tracking and financial reporting, ensuring accuracy and compliance with S&TP guidelines d. Provide financial oversight f...