General Manager Vehicle Operations
Hertz · Baltimore, Maryland, US
The General Manager Vehicle Operations is responsible for the back-of-the-house processes, vehicle care and management, and maximizing efficiencies as a lead...
Job description
The General Manager Vehicle Operations is responsible for the back-of-the-house processes, vehicle care and management, and maximizing efficiencies as a leader on the Vehicle Operations team. The General Manager II will oversee vehicle operations of a location ensuring maximum performance and efficiency while providing overall leadership to employees by maintaining a positive employee culture, customer satisfaction, safety, service, budgets, and vendor relations. This position is responsible for having in-depth knowledge of operations, management, logistics, technology and financial disciplines across all functions and all brands at a location. What You’ll Do: - Actively fosters a culture that provides the “Best in Class” service - Establish efficient utilization and effective control of vehicle inventory - Ensures achievement of profitability while protecting the value offering - Implements and drives innovative and creative methods and processes to meet and exceed customer expectations - Constantly champions productivity improvements via employee involvement and accountability - Develops and executes strategies to maximize cash management efficiency in all operational fleet proce...