Remote intake Specialist

Job description

ay: $18.75 - $22.00 per hour Job description: Schedule: Monday–Friday, 9:00AM-6:00PM Location: Remote or Hybrid Role Summary: Grace Community Care & Homes is seeking a dependable and compassionate Intake Coordinator to manage new client intakes during after-hours. You’ll help families complete eligibility forms, verify Medicaid enrollment, and prepare cases for the day team to process. Responsibilities: - Answer calls, emails, and messages prospective clients and support coordinators - Conduct scheduled Housing Supports and DDD intakes via phone - Enter data into HMIS or intake tracking systems - Verify Medicaid (NJ FamilyCare) coverage and MCO (Aetna, Horizon, Wellpoint, UHC, Fidelis) - Prepare intake documentation for Prior Authorization and Billing teams - Maintain confidentiality and ensure HIPAA compliance Qualifications: - Experience in healthcare, social services, or community-based programs preferred - Knowledge of NJ Medicaid, DDD, or housing-related supports is a plus - Strong communication and documentation skills - Self-motivated, dependable, and able to work independently - Tech-friendly (Therap, Acuity, Google Workspace) - Prior experience in Medicaid, DDD, or human s...