Inside Sales Supervisor - Snapshot (Remote)
WM · Phoenix, Arizona, US
I. Job Summary Supervises the activities of the Area's Inside Sales Team and provides a level of experience/expertise in the sale of WM services to customers...
Job description
I. Job Summary Supervises the activities of the Area's Inside Sales Team and provides a level of experience/expertise in the sale of WM services to customers resulting in additional revenue. This position is a remote opportunity that will require occasional travel to the Phoenix Sales Center office. II. Essential Duties and Responsibilities: - Maintains and reinforces the corporate sales strategy and design with the Inside Sales Team. - Establishes and maintains a high level of customer satisfaction on all sales transactions. Communicates to and work with the Area Sales Manager to help resolve escalated or unique customer issues. - Supervises activities of the Inside Sales Department. Ensures team members meet or exceed sales call activity goals for new sales, lead generation and contact productivity. - Forecasts and recruits qualified candidates for available and/or upgraded Inside Sales Team positions. - Executes ongoing training that provides both formal training and informal coaching sessions to Inside Sales Representatives. Encourages feedback and is available to answer questions, provide direction and/or offer assistance when needed. - Participates in training and coaching th...