Aquatics Supervisor
Foss Swim School · Chanhassen, Minnesota, US
Position Purpose: The full-time Supervisor is responsible for collaborating with the school Assistant Manager to support business unit enrollment and custome...
Job description
Position Purpose: The full-time Supervisor is responsible for collaborating with the school Assistant Manager to support business unit enrollment and customer engagement strategies and plays a role in supporting staff; ensuring high quality Swim Path curriculum; and ensuring optimal pool and facility standards. Main Responsibilities as a Supervisor: Teaching Swim Lessons - Actively demonstrate swimming and teaching skills by conducting a minimum of 6 hours of in-water swim classes for various ages of students. Swim Teacher Support: - Support hourly employees during assigned shifts (in and out of the water) for a minimum of 16 hours per week. - Provide leadership coaching and curriculum training to new Swim Teachers - Build trusted and effective relationships to advance an organizational culture that lives the FOSS purpose and values. Execute Business Objectives: - Supervise team members during assigned shifts for performance and curriculum delivery. - Support managers in achieving set goals, KPIs, and customer and team member retention. Customer Service: - Be a FOSS Brand Ambassador by being positive and respectable influencer. - Build relationships with customers to create loyalty...