Event Supervisor - Peak New York

Job description

The Event Supervisor plays a critical leadership role in the execution of events, overseeing Event Captains, Lead Captains, and service staff to ensure seamless operations and exceptional guest experiences. This position acts as the on-site extension of the Event Manager, supporting overall event strategy, client coordination, and high-level problem solving. The Event Supervisor is responsible for maintaining service standards, managing team performance, and ensuring all event details are executed in alignment with company expectations. This role requires strong leadership, operational awareness, and the ability to make real-time decisions to ensure successful event outcomes. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Assist and/ or complete additional tasks as assigned. - Oversee all on-site event operations, ensuring execution aligns with BEOs, timelines, and client expectations - Supervise Event Captains, Lead Captains, and all service staff throughout the event lifecycle - Ensure seamless coordination between Front-of-House and Heart-of-House teams - Maintain full awareness of event flow and proactively adjust staffing or service as needed - Ensure all...