Systems Administrator

Job description

PURVIS Systems is a technology solutions partner that develops, implements and maintains mission-critical solutions for federal and local governments. As a member of the IT department reporting to the IT Manager, the Systems Administrator provides on-site support for hardware and software issues. This role demands a technically strong, detail-oriented professional who takes ownership of IT support requests, contributes to documentation and policy, and delivers excellent customer service in a fast-paced environment. Qualifications: - Troubleshoot and resolve IT issues for Windows 11 desktops and laptops; re-image devices per baseline configuration standards - Support mobile device troubleshooting and setup, including iOS and MiFi devices - Provide support for printers, scanners, and miscellaneous peripheral IT devices - Apply patches to software classified as above-baseline - Administer and troubleshoot user environments using Microsoft Entra ID, Microsoft Intune, Azure and Microsoft 365 - Log and resolve incidents within an IT ticketing system - Maintain asset and configuration databases to reflect hardware lifecycle changes - Collaborate with internal teams to escalate and resolve...