Technical Support Specialist

Job description

Overview PRG is the world’s leading provider of services and solutions in entertainment and live events. Every day, we turn the creative vision of our customers into production and technical reality, deepening their connection to their audiences. What sets us apart are our people. No other company in our industry has such a deep and diverse bench of talent, working across theatre, TV, film, music, corporate events, equipment rental and more. With over 250 patents and registered trademarks, PRG is defined by innovation. And through our network of 38 offices spanning five continents, we can deliver for our customers anywhere around the globe. Responsibilities: The Technical Support Specialist will provide technical support to end-users in a desktop, server, and infrastructure environment. Strong analytical, planning, organizing, and problem-solving skills are needed to be successful in this position. In addition, the ability to support the installation and maintenance of client PC/Server hardware and software with the ability to perform network deployments is required. Essential Functions: - Provide support to clients both desktop and remotely - Correct faults and provide resolution...