Service and Solutions Delivery Specialist

Job description

Job Title Service and Solutions Delivery Specialist Job Description: Your role: Receiving POs from customer and Service Engineers for spare parts and processing them in the system Informing customers about delays and interruptions with delivery Providing calculations on customer demands for paid maintenance services and repairs and creating quotes for time and material Creating plans for long-term maintenance (preventive) for installed medical products Contacting customers and business partners by emails and service line Our benefits: Annual bonus based on performance achieved Private medical care with the option to extend it to family members Benefit System cards: Discount for Philips’ products: Wide variety of trainings & learning opportunities, including LinkedIn Learning Employee Assistance Program: Hybrid model of working: You're the right fit if: Fluent Romanian (C1 level) and very good English (min. B2 level) Professional experience in fields related to in customer service, supply chain or accounting operations would be an asset Comprehensive PC skills, knowledge of Excel, SAP, Salesforce would be an advantage The problem-solving mindset with the ability to identify improvem...