General Manager

Job description

"You are applying for work for a franchisee Castleberry of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.” POSITION: General Manager: IMMEDIATE SUPERVISOR: Area Supervisor/Director of Operations STATUS: Exempt: POSITION SUMMARY: This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in’s operations and employees. ESSENTIAL JOB DUTIES: - Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in’s assistant managers and employees - Manage drive-in employees’ compensation levels pursuant to company guidelines - Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience - Manage opening and/or closing duties - Handle and properly escalate guest issues/concerns - Handle and properly escalate employee issues/concerns - Manage, plan, forecast, and adjust the drive-in’s food, labor, paper, and inventory to maximize cost-control, operation...