Automation Account Manager

Job description

PURPOSE: - The Automation Account Manager is responsible for representing SMC in all business activities associated with current customer and distributor account support. This position also has the responsibility to create and develop new business relationships to increase market share and obtain growth. ESSENTIAL DUTIES: All other duties as assigned - Retains and profitably grows sales through proactive management of top strategic accounts and SMC distributors - Presents all of SMC’s capabilities, services, and products to current and prospective customers and SMC distributors - Serves as the primary contact for assigned customers and is responsible for customer satisfaction - Represents customer’s needs and goals within the organization to ensure quality - Leads all aspects of the sales process, calling upon others to assist in solution development - Proactively manages customer satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction - Completes detailed SAP and forecasts as required - Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and re...