Member Service I (Temporary)

Job description

Job DetailsJob Location: Sacramento, CA 95827Position Type: TemporaryEducation Level: High SchoolSalary Range: $23.00 - $24.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Administrative SupportPOSITION SUMMARY: Under the general direction of the Call Center Manager, Member Service I is responsible for answering phone calls, scheduling appointments, directing calls, sending reminders, rescheduling missed appointments, taking notes, using HUD, checking voice mail, checking portal, healthcare maintenance, sorting fax, rosters and keeping assigned provider’s schedule full on a timely manner. The incumbent may also be required to perform other duties as assigned by the Call Center Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: Listed below you will find essential duties and responsibilities to successfully perform this job. Reasonable accommodation will be granted, as necessary to perform the essential duties and function of this position. Answer phone calls - Answer phone calls with a friendly positive attitude. Schedule - Follow the Universal Schedules to make an appointment for the right site. Direct calls - Direct calls to the right department and site. If no one is un...