Engine Field Service Technician

Job description

We are looking for a certified Diesel Technician/Mechanic to join our Distribution business unit in Kamloops, BC. In this role as a Field service technician, you will support our customers across multiple locations within our operating area and work at various mineral mine sites, performing diagnostics and repairs on both Cummins and non‑Cummins engines and equipment. You will make an impact in the following ways: - Establish and continually develop productive customer relations and ensures prompt and efficient attention to customer needs. - Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site. - Perform preventative maintenance activities as per documented schedules and standards on engines and related components in the field. - Escalate unresolved issues to product specialists or supervisor. - Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. - Maintain service vehicle and tools for cleanliness and proper operation. - Ensure adherence to all relevant Health Safety & Environmental po...