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Quality Portfolio Lead, Human Capital Technologies, SaaS, Senior Manager, Global

PwC · Toronto, Ontario, CA

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Manager Job Descri...

Job description

Line of Service Internal Firm Services Industry/Sector: Not Applicable Specialism: IFS - Information Technology (IT) Management Level: Senior Manager Job Description & Summary: At PwC Global, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT quality management at PwC Global will focus on enabling the delivery of high-quality IT solutions and services through effective quality assurance processes and methodologies. You will be responsible for implementing quality standards, conducting audits, and driving continuous improvement in IT systems and processes. The Quality Portfolio Lead, Human Capital Technologies provides quality leadership across a SaaS-heavy Human Capital technology portfolio. This role ensures the stability, reliability, and integration quality of HR and people's platforms while balancing vendor release cycles, internal delivery priorities, and evolving business needs. The Opportunity: As a Quality Portfolio Lea...