Associate Customer Development Manager

Job description

Description RxSight® is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world’s first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company’s mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye. OVERVIEW: The Associate Customer Development Manager (ACDM) is responsible for driving LAL growth by overseeing tactical account planning, co-manage onboarding execution with assigned CTS, and divisional analytics across a defined geography. This role functions as a business lead for RxSight at the account level, ensuring alignment of practice development initiatives with measurable LAL adoption KPIs. ACDMs lead tactical customer engagement through data-driven account plans, regional referral strategies, and direct collaboration with CTSs to execute on site-level growth opportunities within a divisional framework. This role includes real-time division analytics review, 30/60/90 day adoption roadmap development, and site-specific business reviews. ACDMs are expected t...