Sr. Analyst, Advisory Digital Enablement & Support

Job description

Job Title Sr. Analyst, Advisory Digital Enablement & Support Job Description Summary: Job Description: Job Description Summary The Sr. Analyst on the Advisory Digital Enablement & Support team assists business users across the assigned region in adopting, optimizing, and successfully leveraging core Advisory Technology platforms. This role serves as a hands‑on subject matter expert who provides frontline technical support, user enablement, and regional coordination to drive onboarding, platform adoption, and successful engagement for business users. Under direction of the Team Lead, this position partners closely with regional business stakeholders, the Americas Enablement/Support team, and the extended TDS organization to ensure users are equipped for success. The Sr. Analyst acts as a trusted advisor and an advocate for platform excellence, supporting both existing teams and new onboarding groups. Responsibilities: Regional User Support & Driving Adoption Serve as the first line of support for the assigned region business users by triaging, escalating and resolving issues in Business Support queues. Act as a trusted advisor and support proactive outreach to the business users in...