Concierge Permanent Full Time Evenings

Job description

Concierge Permanent Full Time Evenings Rate of Pay: $17.60 - $20.72 (as per collective agreement) This posting is for an existing vacancy If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Concierge is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a Concierge your typical day will impact in the following ways: - Responding to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing. - Promoting excellent customer service in all personal interactions with visitors, families, residents and team members. - Greeting all visitors to the building and ensures that their needs are addressed in a pleasant and unhurried fashion and conducts mini tours in accordance with policies and procedures. - Providing clerical and computer support to all managers as requested. - Completing required records to support cash transactions related to the sale of guest and tea...